SIISTA offers free domestic shipping on all orders over $150. After your order is placed, you will receive a confirmation email with your tracking number. Packages are mailed out via Canada Post expedited shipping service with tracking provided.

We DO NOT take responsibility for any lost or stolen packages. We will do are best to help locate any lost packages but the risk is that of the shipper not SIISTA. 

Customers are also responsible for fees associated with orders delivered to a wrong address so please be mindful when entering delivery addresses and information. If you believe you may have entered the wrong address or shipping information, please contact us immediately at so we can resolve the issue before shipment


SIISTA offers free US shipping on all orders over $200. 
Standard shipping is $15 (5-10 Business Days). Express options available at checkout. 

Customers are responsible for all costs associated with duties, taxes or customs where applicable. Any returns will also be the responsibility of the purchaser including duties, taxes. These are non refundable. 

Delivery times are only estimates. Delays often occur if the package is crossing a border, or delivery falls during a holiday. We do not assume any responsibility for delivery times.


International purchases outside of the US will have a flat rate of $40.00 added to their invoice.

All international purchases are shipped via DHL. Please be aware there may be processing fees, duties or taxes charged by your government which are the purchasers responsibility. 

All items ship from our store in Vancouver BC, Canada. Purchases are shipped within 48 hours of placing an order. If purchased on a weekend the order will go out on the following Monday. 

All shipping and handling charges are non refundable.  

Delivery times are only estimates. Delays often occur if the package is crossing a border, or delivery falls during a holiday. We do not assume any responsibility for delivery times.



We are happy to return, exchange or give store credit, on any full price items and sale items not marked below 40% off, within 14 days of receiving your online order. The items must be returned in original condition and in the original, undamaged packing. Merchandise must not be washed, worn, or damaged. All original tags must be attached. If returning footwear, the original box and contents must be included. We reserve the right to refuse any returns, that don’t fulfill these criteria. Please note that you are responsible for the cost of return shipping. For online orders, you have 14 days from when you received the item to when we get it back in our hands to receive a full refund. After the 14 days is complete, we are unable to accept a return or process your purchase for an exchange. 

All sales are final on sale merchandise discounted 40% off or more, swimwear, underwear, bodysuits, lotions, candles, oils, skincare, sunglasses and hats may not be returned or exchanged. 

To initiate a return, please email with your order number and reason for return.  

Return approved goods to: 

SIISTA Boutique
207 West Hastings Street, Unit 1201
Vancouver, BC 
V6B 1H7

All refunds will be processed within 5-7 business days upon receipt of your return package. Shipping fees are non-refundable.

We reserve the right to refuse any return that does not comply with the conditions stated above. If your package is not accepted, it will be sent back to you at your expense and a refund will not be granted. 

Returns happen at your own risk and own expense. We do not accept liability for missing packages or damage of returned goods.